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華納音樂集團隱私權政策: 本公司如何使用您的個人資料& PART1: 帳戶與交易

2.              HOW WE USE YOUR PERSONAL INFORMATION
本公司如何使用您的個人資料

We receivePersonal Information about you, either directly from you, from a third-party source(a source other than you, for example, when you make an album purchase on Ticketmaster) or by automated collection whenyou use any of our Platforms.
當您使用任何華納平台時,本公司會向您本人、第三方來源(您本人以外的資料來源,例如您購買專輯的Ticketmaster)或透過自動方式蒐集您的個人資料。

We useyour Personal Information for various purposes (reasons) and our lawful bases (justifications)for using your Personal Information is either “to provide a requested service orcarry out a contract with you”; “where we have a legal obligation”; where you havegiven us your consent”; or “where it is necessary for our legitimate interests”(this means that we have a business or commercial interests in using your PersonalInformation).
本公司會依不同目的(原因)使用您的個人資料,我們使用您的個人資料之法律依據(合法事由)為「提供您所要求的服務或執行您與本公司的契約」,「履行法定義務」,「您所授予之同意」,或「維護本公司合法利益所必須」(亦即,本公司具有使用您的個人資料之業務或商業利益)。

The tablesbelow set out clearly how we collect and use your Personal Information and the lawfulbases (reason) we rely on for using your Personal Information. Where we have saidthat using or keeping your information is “necessary for our legitimate interests”,we have carried out an assessment to ensure this is not unfair to you. Please notethat each heading in the “How we use your information and our lawful bases” columnof the table below refers to the different lawful basis we rely on for using yourPersonal Information.
下列表格清楚說明本公司如何蒐集及利用您的個人資料,以及本公司使用您的個人資料之法律依據(合法事由)。當本公司表示其利用或保存您的個資係「為維護本公司合法利益所必須」時,我們已進行相關評估以確保該等使用不會侵害您的權益。請注意,「本公司使用您的個資之方法及法律依據」一欄中之各標題,即為本公司使用您的個人資料之各項法律依據。

Pleasebear in mind that if you choose not to provide information requested by us, or ifyou object to our use of your Personal Information where we have made it clear thatthis information is mandatory, we may not be able to provide you with the servicesyou have requested or otherwise fulfil the purpose(s) for which we have asked foryour Personal Information.
請注意,若您選擇不提供本公司所要求的資訊,或若您不同意本公司使用您的個人資料,且本公司已明確表示該等資訊之提供及使用有其必要性,本公司將可能無法向您提供您所要求之服務,或無法達成本公司向您要求提供個人資料之目的。

2.1           Online Accounts and Purchases
線上帳戶及交易

Information we collect
本公司所蒐集的資訊

How we use your information and our lawful bases
本公司使用您的個資之方法及法律依據

User Account
使用者帳戶

You give us Personal Information about you when you register for an online account on any of our Platforms (e.g. our e-commerce stores online). This is generally information including your name, and email address.
當您於任何華納平台(例如華納線上電子商店)上申請註冊帳戶時,您會向我們提供有關您的個人資料。該等資料通常包括您的姓名及電郵地址。

When you complete your account information after registration and use your account, you give us additional information about you. This is generally Personal Information including your address details (shipping address and billing address), contents of your shopping cart, order history, preferred payment details (e.g. credit/debit card/PayPal) and marketing preferences.
當您填妥帳戶資料並完成註冊後,您在使用帳戶時可能會向我們提供其他資訊;通常包括您的地址(送貨地址及帳單地址)、您的購物車內容、訂單紀錄,偏好之付款方式資訊(如信用卡/簽帳卡/PayPal)及行銷偏好設定等。

Provide a requested service / carry out a contract with you
向您提供您所請求之服務/履行與您的契約

·         To register your account and provide you with account functionality on our Platforms, such as arranging access to your account, maintaining your account and providing you with related customer service.
創建您的帳戶並為您提供華納平台之帳戶功能,例如,使您能登入您的帳戶,維護您的帳戶,並為您提供相關客戶服務。

·         To send you administrative information, including information regarding our Platforms and changes to our terms, conditions and policies.
向您發送行政資訊,包括有關華納平台及本公司條款、條件及政策變更之資訊。

·         To allow you to send messages (for example, music clips or artist information) to a friend through our Platforms. By using such functionality, you are telling us that you are entitled to use and provide us with your friend's name and email address.
使您得透過華納平台向朋友發送資訊(例如,音樂片段或藝人資訊);您於使用此等功能時,即代表您有權使用並向本公司提供您朋友的姓名及電郵地址。

Purchases/Orders
交易/訂單

You give us Personal Information about you when you place an order on any of our Platforms. This is generally information including the contents of your shopping cart, your name, email address, telephone number, shipping address, delivery preferences and payment details (e.g. credit/debit card/PayPal)
當您於任何華納平台下訂單時,您會向我們提供關於您的個人資料。該等資料一般包括您的購物車內容、您的姓名、電郵地址、電話號碼、送貨地址、送貨偏好及付款資訊(如信用卡/簽帳卡/PayPal)等。

Provide a requested service / carry out a contract with you
向您提供您所請求之服務/履行與您的契約

·         To complete and fulfil your purchases on our Platforms, including processing your payments, sending you an order confirmation, sending you updates on your order and having your order delivered to you.
完成及履行您於華納平台上所作交易,包括處理您的款項,向您發送訂單確認,向您提供訂單進度,並向您出貨。

·         To send you administrative information, including information regarding our Platforms and changes to our terms, conditions and policies.
向您發送行政資訊,包括有關華納平台及本公司條款、條件及政策變更之資訊。

Comply with a legal obligation
履行法定義務

To comply with any relevant consumer laws in relation to purchases you make, including regarding giving you certain information and issuing replacements, credits or refunds (if applicable).
遵守任何與您的交易相關之消費者法律,包括關於向您提供特定資訊及進行退、換貨或退款(如適用)。

Purchases from Third Parties
與第三方之交易

We collect Personal Information about you when you purchase any of our offerings from a third-party (e.g. when you make an album purchase on Ticketmaster). This is generally information including your name, telephone number, order details, shipping address and delivery preferences.
當您自第三方購買任何華納產品時(例如,當您在Ticketmaster上購買專輯時),我們會蒐集您的個人資料。該等資料一般包括您的姓名、電話號碼、訂單資訊、送貨地址及送貨偏好。

Provide a requested service / carry out a contract with you
向您提供您所請求之服務/履行與您的契約

To complete and fulfil your purchases from our third-party partners, including sending you an order confirmation, sending you updates on your order and having your order delivered to you.
為完成及履行您自華納第三方合作夥伴處購買之產品,包括向您發送訂單確認,為您提供訂單進度,並向您出貨。

Customer Service Support
客戶服務支援

You give us Personal Information about you when you contact us in relation to an order or support request you have made on any of our Platforms. This is generally information including your name, email address, payment details, order details (including shipping and delivery preferences) and details of your enquiry or query.
當您就您在任何華納平台上之訂單或支援請求與我們聯繫時,您會向我們提供有關您的個人資料;該等資料一般包括您的姓名、電郵地址、付款資訊、訂單資訊(包括物流及出貨偏好)以及您的查詢或詢問相關資訊。

Provide a requested service / carry out a contract with you
向您提供您所請求之服務/履行與您的契約

To communicate with you regarding purchases you have made on our Platforms and provide you with related customer service.
就您於華納平台所作交易與您溝通,並為您提供相關之客戶服務。

請繼續閱讀: 

華納音樂集團隱私權政策: 本公司如何使用您的個人資料 & -1: 帳戶與交易

華納音樂集團隱私權政策: 本公司如何使用您的個人資料-2:行銷活動及直接行銷

華納音樂集團隱私權政策: 本公司如何使用您的個人資料 -3: 社群媒體、串流服務及第三方帳戶

華納音樂集團隱私權政策: 本公司如何使用您的個人資料 -4: 一般查詢及互動

華納音樂集團隱私權政策: 本公司如何使用您的個人資料-5: 自動蒐集之資訊

華納音樂集團隱私權政策: 本公司如何使用您的個人資料-6 :內部業務流程

完整條款如下:

QUICK GUIDE TO CONTENTS  華納音樂集團隱私權政策


CONTROLLERS OF YOUR PERSONAL INFORMATION
您的個人資料之控管者


HOW WE USE YOUR PERSONAL INFORMATION
本公司如何使用您的個人資料


HOW WE SHARE YOUR PERSONAL INFORMATION
本公司如何分享您的個人資料


DO WE TRANSFER YOUR PERSONAL INFORMATION?
本公司是否會移轉您的個人資料?


HOW LONG DO WE KEEP YOUR PERSONAL INFORMATION?
本公司保存您的個人資料之期間?


SENSITIVE PERSONAL INFORMATION
敏感個人資料


YOUR PRIVACY RIGHTS
您的個資當事人權利


 UPDATES TO THIS PRIVACY POLICY
本隱私權政策之更新
 


CONTACTING US
聯絡我們


COUNTRY SPECIFIC SCHEDULES
各國適用附表 
(歐盟及歐洲經濟區、英國)
 (台灣)


 CALIFORNIA PRIVACY POLICY
加州隱私權政策
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